How long does delivery take?
Orders are processed within 1 to 3 business days. Delivery usually takes 7 to 15 business days depending on your location, and UAE orders often arrive sooner. Every order includes tracking.
How can I track my order?
As soon as your order ships, we email you a tracking number. Just click the link in that email to see where your parcel is at any time.
What is your return policy?
You can request a return within 30 days of receiving your order, as long as items are unused and unopened. If something arrives damaged or wrong, tell us within 7 days with a photo and we will replace it or refund you in full.
Are your products original and safe to use?
Yes. Every product in our store is sourced from trusted supply partners and quality checked before it ships. We only sell items we would happily use ourselves.
Which payment methods do you accept?
We accept major credit and debit cards through our secure checkout. Your payment details are processed safely and never stored on our servers.
Do you ship outside the UAE?
Yes, we ship internationally. Please note that customs duties or import taxes may apply in your country and these are set by your local authorities.